Shipping & Payment Policy

We ship worldwide.

Within The Netherlands

Free Shipping on orders above *€100. *Not offered during promotions

Estimated delivery time: 2-5 business days.

- Standard shipping cost in the Netherlands is €4.95.   

- All items are shipped registered and insured up to €500.

- Signature on delivery and with Track & Trace.

- Please note that we do not ship during weekends.

- In stock items will be dispatched within 1-2 working days of receipt of payment and we will email you if there are any delays.

- A track and trace code will be provided with every order directly when the order has been shipped. The tracking information might take a few hours to update.

- Items may need to be signed for, so if you are not at home we recommend having your item sent to your work address.

International Shipping (EU and Rest of the World)

Free Shipping on orders above *€150. *Not offered during promotions 

The international shipping cost depends on your location (see rates below). For delivery time estimate per country, click here.

Belgium & Germany - €6.95

United States - €14.95

Luxembourg, United Kingdom, Italy, Austria, Denmark & France - €9.95

Czech Republic, Spain, Portugal, Finland, Ireland, Hungary, Poland, Slovenia & Sweden - €12.95

Rest of Europe & The World - €14.95

- All items are shipped registered and insured up to €500.

- Signature on delivery and with Track & Trace.

- Please note that we do not ship during weekends.

- Delivery time may vary due to customs, or any unforeseen variables. Any added duties or taxes are the responsibility of the customer.

- In stock items will be dispatched within 1-2 working days of receipt of payment and we will email you if there are any delays.

- A track and trace code will be provided with every order directly when the order has been shipped. The tracking information might take a few hours to update.

- Items may need to be signed for, so if you are not at home we recommend having your item sent to your work address.

Lost or Damaged Items

If a package does not arrive, or it arrives damaged, please contact us within 15 days from confirmation of dispatch. We will do everything we can to assist you if you wish to make an insurance claim.

We are not liable for and will not replace or pay compensation for loss of, or damage to, items we send if:

- the item is seized by Customs or any other government agency.

- the item is sent to a country where no postal or courier service exists.

- the loss or damage is the result of an event beyond our reasonable control.

- the loss or damage occurs after delivery.

Payment

- We accept the following payment methods: